1. Tourist Member
For the person who goes on the holiday.
Fee: $15 per financial year
To be eligible as a Tourist Member, the person:
- has an Intellectual Disability,
- is aged 16 years or over, &
- is a resident of South Australia.
To promote empowerment, the person with intellectual disability registers with Holiday Explorers as a member.
Our clients include the person with a disability (the tourist), their carer (for respite) and where applicable, the tourist’s supporting agency (for value adding), all of whom seek to benefit from engaging Holiday Explorers.
2. Organisation / Associate Member
For interested persons/organisations.
Fee: $25 per financial year
Any persons or organisations may be considered for Organisation / Associate Membership. Unfortunately these members do not get to go on the holidays! Agencies providing accommodation support for Tourist Members must be registered as Organisation Members. All members are eligible to vote at the Annual General Meeting, organisations holding Organisation / Associate Membership are entitled to one vote. All members receive by mail a copy of our holiday magazine, Holidaytime which is distributed three times per year and lists the upcoming holidays.
Membership renewals
Membership renewals are due by the 1st July each year. Membership Renewal Forms are sent to all current members. Any memberships not renewed by the due date are cancelled. To rejoin (if eligible) the New Tourist Member Membership criteria & application process will apply.
3 easy steps to become a Tourist Member
- Contact the Client Coordinator to check eligibility and arrange a meeting time. Call (08) 8331 2399 or email us.
- The Tourist and a family member/carer attend the meeting to discuss the Tourist’s interests and support needs. This information ensures support staff can maintain the Tourist’s safety, well being and happiness while on holiday.
- During the meeting we explain the Conditions of Travel (including confidentiality and privacy requirements), complete all Membership and Carer forms and provide more information about the service.
Once you’ve joined, you’ll received the next issue of Holidaytime and a Booking Form to book your holiday.
Other Information and Support
Holiday Explorers has a legal obligation to respect the privacy of its staff, volunteers, Tourist Members and Associate / Organisational Members. All information collected is respectfully handled and kept in the strictest confidence. Members may access their records at any time, please contact the Service Delivery Manager if you would like to arrange this.
We encourage anyone who may not be happy or has concerns about the services received from Holiday Explorers to let us know as soon as possible. Concerns may be directed to our Service Delivery Manager or Executive Officer.
If you would like to make a formal complaint, please provide this in writing, addressed to ‘Chairperson – John Miller’, and send to Holiday Explorers, marked ‘Confidential’. The Health & Community Services Complaints Commissioner may also be contacted, Ph: 8226 8666 or www.hcscc.sa.gov.au.
All Tourists, parents and carers have a right to an advocate to assist them at any stage. Information about local advocacy services as well as information about how to raise concerns or make a complaint is sent to all members. This information can be requested from the office at any time. The Disability Advocacy & Complaints Service of SA may also be contacted, Ph: 8234 5699 or www.dacssa.org.au.
Please contact the Service Delivery Manager if clarification or assistance is required with any of the above information, Ph: 8331 2399 or email us.